QL Next Generation

"QL Next Generation is easy to use and to navigate; it’s intuitive and a fresh look and feel which users are demanding. There is a genuine excitement amongst the team at Eildon Housing Association."

Julia Kelly, Eildon HA

Project Manager Digital Futures

“The proof's in the pudding, when you see QL Next Generation working how we have envisioned from the workshops and it works the way you expect it to, that’s a great achievement.”

Claire Lockett, Systems Delivery Partner

Together Housing Group

"QL Next Generation is user friendly, less clicks, and great search functionality, everyone who has been involved has been really impressed."

Sam Penny, Insight & Innovation Manager

Prima Group

"The QL Next Generation engagement workshop was an excellent session and we got a lot out of it. It was well managed and a genuinely brilliant day. Really well thought out and structured fantastically. Well done to all involved!"

David Swain, Halton Housing

Systems Development Officer

“We are looking at implementing a big business transformation project, to change the way that our business is run and introduce new procedures, so it made sense for us to become involved with QL Next Generation because it all ties in with our new ways of working.”

Clare Robertson, Senior Business Systems Developer

Hillcrest Homes

“It’s been great accessibility for the whole organisation to be involved, not just the IT people. The engagement programme is targeted at the right users of the system to have their say.”

Tom Murrell, Prima Group

Repairs Manager

“Staff will be able to work much quicker as QL Next Generation has all the right information accessible in the right place with less clicks, which will help with incoming calls to the contact centre.”

Kirsteen Beeching, Customer Services Manager

Hillcrest Homes

"We can see that the future of product and services are more web-based, so the fact that QL Next Generation is a web-based product made it really attractive for us whilst we modernise our processes.”

Clare Robertson, Senior Business Systems Developer

Hillcrest Homes

"I feel that what I’ve got to say and my input as part of the QL Next Generation engagement programme is valued by Aareon. People are listening which is good."

Julia Kelly, Eildon HA

Project Manager Digital Futures

“I think the QL Next Generation collaboration is good as it’s easier for developers to go away and build something from the user perspective. I think it’s great Aareon want to gather input of QL users, to able to get valued feedback from users for the ongoing development of the product.”

Claire Lockett, Systems Delivery Partner

Together Housing Group

"When it comes to UX/UI, it’s easy to get these things wrong and it’s important to know what users want and how it needs to work for them going forward, the QL Next Generation engagement programme has helped with that."

Julia Kelly, Eildon HA

Project Manager Digital Futures

“We managed to make sure that the requirements for Right To a Repair was going to be available (as it’s Scottish legislation) in the QL Next Generation product, so the Aareon team actually held a specific session to discuss and make sure everything we would needed was going to be available.”

Clare Robertson, Senior Business Systems Developer

Hillcrest Homes

“I’ve worked for a few Housing Associations in my career, this is the first time with Aareon I have been involved in a working group that can help shape the housing management system. I haven’t had that exposure before and it’s been a really positive experience.”

Tom Murrell, Prima Group

Repairs Manager

“QL Next Generation has been built user focused from the beginning, so it cuts down on doing enhancements at a later date. It has fantastic searching ability, so the ease of accessing information will be hugely beneficial from a user’s prospective.”

Claire Lockett, Systems Delivery Partner

Together Housing Group

"I genuinely get the sense that the Aareon QL Next Generation developers are willing to listen to the views that are expressed by the users in the engagement programme, to take the comments on board and respond to them."

Julia Kelly, Eildon HA

Project Manager Digital Futures

"We are a small organisation at Prima and we wondered if this was something we can have influence on. There are larger organisations involved in QL Next Generation programme and we wondered whether our voice would be heard, but actually once we got involved, we were able to influence just as much as any other organisation."

Sam Penny, Insight & Innovation Manager

Prima Group

"The QL Next Generation engagement workshops format of small mixed teams worked well and there was lots of debate which was positive."

Gary Hind, Bernicia

Head of IT

"QL Next Generation will reduce the amount of duplicate work the housing officers have to do; they normally fill in a form and then go back to the office to type up all the notes. It will transform their way of working, to be able to use the system browser based."

Sam Penny, Insight & Innovation Manager

Prima Group